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GENERAL

What Is Proxy Key? Proxy Key is a service that provides private HTTP proxies from around the world.

Who Is Proxy Key? We are a team of internet professionals who work together to provide you with the best proxy service. Our headquarters are in New Jersey and we operate under the company Melen, LLC.

What are proxies used for? Proxies are used to change your IP address. There are several uses for this:

SEO: Google and other search engines limit the number of searches you can perform. If your SEO agency is under one office network, search engines may see the heightened activity as abuse and deny access. This is especially applicable when checking keyword rankings through software.

Local SEO: SEOs performing services for local businesses may want to see search rankings from a particular location.

Social Media: Agencies manage social media accounts such as Facebook and Twitter on behalf of their clients. Using a single IP address to manage multiple accounts may be seen as spam and lead to account suspension. Using a different private proxy IP for each client is a risk mitigation measure.

Affiliate Marketing: Affiliate marketers buy and sell media from around the world. Proxies allow them to switch out their location and preview their media as if they were elsewhere.

Web Browsing: Websites may capture your IP address and trace your activity back to you. Using a proxy allows you to hide your true IP address. This is particularly useful for marketers doing competitive research.

Which locations are available? We work with dozens of datacenters in Europe and within the United States. Please Contact Us to request specific locations.

Do I share my proxies with anyone else? No, your proxies are exclusively yours.

Can I change my proxies? Yes, you can change your proxies once a month. Please Contact Us to request a change.

Do you offer any custom plans? Yes. Please Contact Us with your custom request.

GETTING STARTED

I signed up, now what? Sit back and relax while we configure your proxies. Please allow 1 business day for delivery.

How do I use the proxies? You can plug your proxies directly into most internet browsers or proxy-compatible software. You can find step-by-step instructions for the major internet browsers here.

I need help troubleshooting, what do I do? Our staff is available during office hours Monday through Friday 9:00am to 6:00pm. You may Contact Us or give us a call.

BILLING

What payment methods do you accept? We accept PayPal and all major credit cards.

How do I request a refund? Contact Us to request a refund within 48 hours of your purchase.

How do I cancel my subscription? Contact Us to cancel your subscription. You may also cancel directly within PayPal or your credit card company.

Can I cancel my subscription at any time? Yes.

TECHNICAL

Do you offer Username/Password or IP protected proxies? Yes, we offer both. Please contact us to make a request.

Can I access my proxies simultaneously from different IPs? Yes. Please contact us to make a request.

Can I use my proxies for SSL connection (HTTPS)? Yes.

Can I use your proxy for emailing? No, we only offer HTTP proxies which cannot be used for emails.

Do you offer shared proxies? No, we only sell private proxies.